Privacy Policy
1. Our Commitment to Privacy
Aboriginal Advancement Alliance Pty Ltd (trading as Acadiam) (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, store and share your information when you:
Participate in Strong Pathways programs (including Activations, Revelations, Elevations and others)
Use our website, online tools or assessments (including the Activations Tool and future tools)
Engage with us through forms, registrations, mentoring, or communication
This policy applies across all Acadiam services, including our website, programs and digital systems.
We are committed to handling all information safely, respectfully, and in line with the Privacy Act 1988 (Australia) and Australian Privacy Principles.
We also recognise the importance of cultural safety and treat all participant information with care, respect, and transparency.
2. What Information We Collect
2.1 Personal Information
We may collect:
Name, age, gender, contact details (email, phone, address)
School, training provider, or employment service provider
Employment status, job history, and preferences
Uploaded documents including resumes, What, How, Outcome (WHO) interview stories, Activations Report
Participation records, attendance, and mentoring notes
2.2 Program Assessment Information
We may collect results from program tools, including:
OCEAN personality traits
RIASEC interests
Job readiness information
Upbringing / Self-Awareness reflections
Budgeting and “ideal life cost” activities
Career pathway selections
WHO Story Builder inputs
2.3 Sensitive Information (with consent)
We may collect sensitive information only with your clear consent, including:
Aboriginal and/or Torres Strait Islander identity
Wellbeing or support needs
Personal background information relevant to pathways, referrals or support
2.4 Technical Information
When using our online tools, we may collect:
Device and browser type
Usage data within tools
Anonymous analytics to improve performance
3. How We Collect Information
We collect information when you:
Register for a program or complete a form
Use the Activations Tool or other online platforms (including website)
Participate in sessions, mentoring, or workshops
Upload documents or complete activities
Communicate with our team
We may also receive information (with appropriate consent) from:
Schools
Job service providers
Registered Training Organisations (RTOs)
Support or community organisations
4. How We Use Your Information
We only collect, use, or share your information where you have given clear consent or where required by law.
We use your information to:
4.1 Program Delivery
Register and support your participation
Deliver assessments and personalised outputs
Prepare resumes, WHO stories, and job pathways
Track participation and outcomes
4.2 Employment & Training Pathways
Match you with job or training opportunities
Connect you with employers, site visits, and work experience
Support applications and enrolments
4.3 Support Referrals (with consent)
Connect you to jobs, mentoring, training, or support services
Share job, training and mentoring opportunities
Provide updates and follow-up support
4.4 Insights & System Improvement (De-identified – no personal details provided)
Provide aggregated, de-identified insights to stakeholders
Help inform training and pathway opportunities aligned to local needs
No personally identifiable information is shared without consent
4.5 Communication
If you consent, we may contact you via SMS, email, or phone to:
Share job, training, or mentoring opportunities
Provide program updates
Offer follow-up support
You can opt out at any time.
5. Who We Share Information With
We only share your information with your consent or where required by law.
5.1 Program Partners
With your permission, we may share relevant information with:
Employers
Schools and job service providers
Registered Training Organisations (RTOs)
Support or wellbeing services
Only the information necessary for the specific purpose is shared.
5.2 Technology Providers
We may use secure systems to store and process data, including:
our Customer Relationship Management platform
Cloud storage (e.g. Google Drive, Microsoft OneDrive)
Assessment and learning systems
Jobs4Mob platform
These providers may store data outside Australia. We take reasonable steps to ensure they meet Australian privacy standards.
5.3 Legal Requirements
We may disclose information where required by law or to protect safety.
We do not:
Sell personal information
Share data with advertisers
Use data for unrelated marketing
6. Use of AI and Digital Tools
We may use Artificial Intelligence (AI) tools to support:
Resume and document creation
Report generation and summaries
Job readiness materials
When AI is used:
Only necessary information is entered
Information is used only for the task
Data is not used to train external AI models
AI cannot access other participant data
Where possible, data is processed only for the immediate task and not retained beyond what is required
Participants may request not to use AI tools.
7. Data Storage and Security
We take reasonable steps to protect your information, including:
Secure systems and access controls
Restricted staff access
Secure cloud storage
Participant data is stored separately from general website enquiries.
8. Your Rights
You have the right to:
Access your personal information
Request corrections
Withdraw consent for communication or sharing
Opt out of communications
To make a request, contact: info@acadiam.com.au
9. Website Use, Cookies and Analytics
Our systems may use cookies and analytics to:
Improve performance
Understand usage patterns
This data is anonymous and not used for tracking individuals.
10. External Links
We are not responsible for the privacy practices of external websites linked through our platforms.
11. Complaints and Contact
Privacy Officer
Aboriginal Advancement Alliance Pty Ltd (Acadiam)
Email: info@acadiam.com.au
Website: www.acadiam.com.au
If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
12. Policy Updates
We may update this policy as our programs or systems evolve.
The latest version will always be available on our website.